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Set expectations for Cloud vs open source, then create your first workspace and agent.
Reach Agenstra Support with the right channel, timing, and details for a fast response.
Practical API how-tos and common auth or tenant errors. Deep reference lives on docs.agenstra.com.
Resolve offline agents, auth failures, queue delays, and desktop console issues.
Create, start, and stop agents, and understand chat, files, git, and common run states.
Use human-in-the-loop approvals and troubleshoot when an agent does not follow expected rules.
Use the correct security and privacy contact paths, including retention and deletion requests.
Manage Cloud billing and plans, and see what applies if you run open source yourself.
Create workspaces, invite people, and control client and permission boundaries.
Configure MCP tools, provider keys, and other connected services your team controls.
Connect editors such as Cursor or OpenCode and fix common connection failures.
Work with Cloud capacity and recover when a virtual machine will not come up.
Manage login and SSO, organizations, roles, and API tokens without sharing secrets in tickets.
Follow status updates and know how incidents are communicated for Agenstra services.